Help
How Mission Memories works
Answers for guests joining an event and hosts running one. Can't find it? Ask Mimi in the corner, or email info@missionmemories.app.
For guests
Joining someone's event and playing the photo game.
Do guests need to download the app?
No. Guests can join and play straight from their phone's web browser, with no app needed. The free Mission Memories app for iPhone and Android is optional: it adds the smoothest camera, reactions, comments and notifications.
How do I join an event?
Open the invite link your host shared, scan their QR code with your phone camera, or go to missionmemories.app/join and enter the 6-digit code. Create a quick free account (or continue with Google) so you can come back to your photos later, and you're in.
The event asks for a password. What is it?
Some hosts add a password to keep their event private. Ask your host for it. If it says the password is wrong, check it with them, as it's case sensitive.
It says the event is full. What can I do?
The event has reached the number of guests on the host's plan. We let the host know straight away, and they can upgrade the event for more guests. Try joining again once they have.
How do I complete a mission?
Open the event, tap a mission and take a photo or video for it, or choose one from your camera roll. It uploads to the event gallery and you earn the mission's points straight away.
Why are the missions locked?
The event hasn't started yet. Missions unlock at the start time the host set, and you'll see a countdown until then. If there's no start time, the host will start it soon.
How do points and the leaderboard work?
Every mission has points. Complete it and the points are added to your score on the live leaderboard. Some events also have puzzles (a crossword, word search or quiz) worth extra points, and hosts can send surprise bonus missions during the event.
Can I see everyone else's photos?
Yes. Every guest can see the event gallery with everyone's photos and videos, and browse it by mission or by person. In the app you can also react to and comment on photos.
What is Event Wrapped?
After the event, every guest gets an Event Wrapped: a short recap of their night with their photos, missions and where they finished on the leaderboard.
For hosts
Setting up and running your event.
How do I create an event?
Go to missionmemories.app/start, pick what you're celebrating and tell us about it. We'll write photo missions for you, or you can write your own. Save it with a free account and you'll get your join code straight away. You can also create events in the iPhone or Android app.
How do I invite guests?
Share your 6-digit join code, your invite link (missionmemories.app/join/ followed by your code) or your QR code. Drop the link in the group chat or print the QR code on table cards. Guests play in their browser, so they don't need to download anything.
Can I change missions during the event?
Yes. You can add, edit or remove missions at any time from the app or from your event on the website, even while the event is running. Paid plans can also send bonus missions to chosen guests mid-event.
How do I set or change the start time?
Set the date and time when you create your event, or change it later in the event's settings in the app. Missions stay locked with a countdown until the start time.
Can I make my event private?
Yes. Only people with your code, link or QR code can join, and you can add an event password in the app's event settings for extra privacy. You can also remove any guest or photo.
Can someone else help me host?
Yes. In the app, open your event's guest list and add a co-host by the email address of their Mission Memories account. Co-hosts can manage missions, guests and photos. How many hosts you can add depends on your plan.
How do I download all the photos?
Sign in at missionmemories.app, open your event and choose Download all. You'll get every photo and video from the event in one zip file. You can also save individual photos in the app.
How long are photos kept?
Photos are kept for 3 months after the event on the free and Party Time plans, and 6 months on Event of the Season and Host with the Most. Download everything you want to keep before then.
Can I remove a photo?
Yes. As the host you can remove any photo or video from your event's gallery in the app. Guests can also report a photo for you to review.
Plans and payments
Prices, upgrading and receipts.
How much does it cost?
Every event starts free for up to 5 guests and 5 missions. Bigger events are one payment for that event: Party Time is £4.99 for 40 guests, Event of the Season £19.99 for 120 and Host with the Most £49.99 for 300. There's no subscription and no per-guest fee.
How do I upgrade my event?
On the website, open your event, go to Settings and choose Upgrade this event. You can pay by card, Apple Pay or Google Pay. You can also upgrade in the iPhone or Android app. The new limits apply straight away and your missions, guests and photos stay as they are.
What if I have more than 300 guests?
Our biggest plan covers 300 guests. For larger events, get in touch with roughly how many people are coming and we'll set up a plan for you.
Can I get a refund?
Plans bought in the app are refunded by Apple or Google under their policies. For plans bought on our website, your plan starts straight away when you pay, but if something goes wrong, contact us and we'll put it right.
Your account
Signing in and managing your details.
Is it the same account on the website and the app?
Yes. Sign in with the same email and password (or Google) on the website and in the app, and you'll see the same events.
I forgot my password.
On the sign-in page, enter your email and choose Forgot password. We'll email you a link to reset it.
How do I delete my account?
In the app, go to Profile and choose Delete Account. This removes your account and your personal data.
How do I contact the team?
Ask Mimi, our website assistant, and she can pass your question to the team, or email info@missionmemories.app. We usually reply within one working day.

Start your first event free.
5 guests and 5 photo missions free, with no card needed. Upgrade the same event when your guest list grows.